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A Look at the CDIA+ Certification

  • September 1, 2004
  • By Steve Rowe
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A smaller, but growing field is document imaging and management. One may be considering why document imaging and management work is growing and becoming more and more necessary. Undeniably, we all know that many areas of personal and professional life have a string of paperwork and records attached to them. With the digital imaging capabilities, plus the growing sizes of databases and information management systems, putting these many important documents and records into a digital form and storage medium is an effective and secure way of storing these documents.

Documents age, and physical document storage areas grow as well. Think of a doctor's office where records must be kept for the duration of a patient's association with the doctor. Think of all the mission-critical business and tax documents corporations must contain for lengthy periods of time. Also, consider how digitized storage of documentation could save physical space along with the advantages of backups and security. If businesses lose these mission-critical documents, it can be devastating. With fire, weather, employee error, or sabotage any of these critical documents can be destroyed. This is where an effective document imaging and management system can save the day.

Where does one build the credentials for this small, but growing, area? CompTIA has joined with industry leaders and document imaging and management professionals to build a vendor-neutral certification named the Certified Document and Imaging Architect (CDIA+) certification, which verifies a document imaging and management skills baseline.

The CDIA+ Certification

Passing this exam certifies an individual to plan, design, and specify a solid document imaging and management system for a business. CompTIA states that this certification grew in popularity by 63% between 2001 and 2003. Also, large corporations, such as Xerox, Ricoh, and Canon, are beginning to require their document management professionals to have a CDIA+ certification. There is only one required exam to pass, and there are 85 multiple choice questions on this exam. There is a 90-minute time period, with a 30-minute extension to this for any whose primary language is not English, and a passing score of 700 out of a 100-900 scale must be attained.

What's on the CDIA+ Exam?

What is it that one must master in order to pass the CDIA+ certification exam? The following table breaks down the domains in the CDIA+ exam and the percentage each of these domains makes of the entire exam:

Domain % of Examination
1.0 Gather Business Requirements 25%
2.0 Analyze Business Process 22%
3.0 Recommend Solution 16%
4.0 Design Solution 24%
5.0 Plan for the Implementation 13%

Let's take a brief look at the items in each of the CDIA+ exam's domains. We will have only a brief look at the contents of this exam, be sure to visit www.comptia.com for a full listing of the CDIA+ objectives. Also, be sure to periodically visit any objectives list for an exam you are preparing for because objectives can and do change without much notice.

Domain 1—Gather Business Requirements

In this domain you will have well over 30 objectives to comprehend. In a nutshell, you can expect questions on the following items:

  • Identifying the problem and the business's needs to remedy the problem.
  • Determining what your human resource needs are to accomplish the business's goals.
  • Determining a project timeline.
  • Establishing any system and security needs.
  • Determining current document quantities and potential query and storage needs for those documents.
  • Deciding output and potential paper needs for creating physical documents.

You may also notice that there is a mix of general project management duties in this domain, as well as other CDIA+ domains. The following requirements are some general project management duties you will see in many areas outside of document imaging and management work found in Domain One:

  • Define a problem and a goal for fixing the problem.
  • Establish a project timeline.
  • Produce workflow processes.
  • Build project acceptance procedures.
  • Establish sign-off procedures.
  • Determine and gather human resource needs.

With over 30 objectives to consider, be sure to carefully read through the objectives on the CompTIA Web site because many different types of activities are examined in this domain.

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