April 19, 2019
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A Look at the CDIA+ Certification

  • September 1, 2004
  • By Steve Rowe
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Domain 2—Analyze Business Process

This domain starts off by examining your ability to meet with various business managers and determine the business's goals and expectations in terms of time, results, and ROI. You will also be expected to closely assess current business processes and culture to determine patterns, needs, and establish baselines for future fixes you will propose. You will also need to be able to assess current processes and technologies to see if a fix is viable with existing resources. This is critical because you will also be expected to manage cost structures for the project.

Domain 3—Recommend Solution

In this domain, you focus solely on steps taken to determine the optimal solution and getting "buy-in" from your client. First, you will be expected to identify multiple solutions based on various, realistic business scenarios. From these solutions, you will need to quantify the financial, technological, and training impact for each solution. Also, you will need to demonstrate that you can propose an optimal solution based on benefits and ROI compared to current processes and get client committal to the proposed optimal solution.

Domain 4—Design Solution

This domain is rather large, with nearly 30 items to master, and it is the most technical of the domains so far. In this domain, you will be examined on your abilities with the technical needs that a proposed solution will use. Items include necessary hardware, software, networking capabilities, database space and indexing needs, user interfaces, backup and recovery steps, integration of legacy systems, and determine any necessary network architecture changes, to name a few. Many items exist here that have a technical nature, so if the technical side of document imaging and management is not your strong suit, be prepared to spend some time here understanding these items.

Domain 5—Plan for the Implementation

In this domain, you will be tested on your knowledge of developing an implementation plan that will include a timeline, objectives, and quality assurance. You will be expected to know how to assess and determine the needs for change management as well as training needs for the people who will implement the solution and maintain the solution upon completion. Lastly, you will be examined on your knowledge of securing client agreement and acceptance to the implementation phase.

Important CDIA+ Facts

Now that you have a general idea of what content you will find on the CDIA+ exam, here are some facts you need to know as you prepare for and take the CDIA+ exam:

  • The exam is offered through both VUE and Prometric testing centers. To schedule an exam, visit either www.vue.com or www.prometric.com for details.
  • The exam code for the CDIA+ VUE or Prometric that you will need is 225-020.
  • No prerequisites exist for the CDIA+, but CompTIA suggests that you have passed or have equivalent experience from the Network+ and Project+ exams CompTIA also offers. As we have just seen in the domain run-downs, there are certainly strong technological and project management components to the CDIA+ course.
  • If you have a disability, be sure to contact your testing center at least 30 days ahead of time and have your disability documentation read so they can make appropriate accommodations.
  • Exam prices are dependent on your membership status with CompTIA, any group discounts you may be able to find, and your business's membership status with CompTIA. The price for a single, non-member person is $225.00 as of this writing.


While the document imaging and management field is still small, the 63% growth rate noted by CompTIA in their CDIA+ testing volume indicates that a future in this field is growing. Companies will certainly need ways to digitally store and manage the many documents they inevitably will accumulate, and more and more trained CDIA+ professionals are becoming the people these businesses turn to. As you study, be sure you have several books and learning resources because you will be able to gain insights from multiple authors. Also be sure to take lots of practice tests before you sit the real exam. This is a fantastic way to build your confidence and highlight any lingering weak areas you have.

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