Top White Papers and Webcasts

  • In today’s world transforming your business model to meet the growing demands of the as-a-service world is no easy feat, nor is finding the tools necessary to automate repetitive tasks, standardize service delivery, hold your team accountable, and manage information, all while helping your business grow. You need software that enables you to reduce manual tasks, increase efficiencies, and provide unmatched value to your clients, as well as providing a solution to your network infrastructure and …

  • To succeed in the era of digital transformation, organizations must be able to implement, operate, and manage technologies and solutions quickly and efficiently, with no tolerance for disruptions and downtime. Meeting these requirements depends on the ability of operations management (ITOM) and service management (ITSM) to collaborate seamlessly to resolve and prevent issues -- but in reality, staffing challenges, decentralized infrastructure, siloed processes, and the speed and complexity of data leave …