A new report from 451 Research finds widespread dissatisfaction with cloud computing services. Only 38.8 percent of enterprises were happy with their cloud security, and only about 20 percent said their cloud computing vendor’s migration services had met their expectations.
That dissatisfaction could actually mean more opportunity for cloud vendors. About 75 percent of organizations said they would be willing to pay more for enhanced cloud computing services. For example, 48.7 percent would pay more for better security, and 43.3 percent would pay more for guaranteed uptime and performance.