The need for timely insight into bugs and other issues has increased as development projects have become more complex. To ensure your development team gets that desired insight, we have come up with a list of the best bug tracking software on the market so you can pick the ideal match to fit your needs.
What is Bug Tracking Software?
Whether you have a design company that creates websites for clients or a development firm that creates apps or software, having a capable bug tracker is a must. If you hope to stay in business and build a solid reputation for your brand, you cannot release sites, apps, or programs full of bugs, glitches, and errors. If you do, you will find yourself with unhappy clients, which will lead to you getting left in the dust by your competitors. That is where bug tracking software can save the day, as it can ensure that whatever you produce is of the highest quality and free of imperfections.
The Top Bug Tracking Tools
Picking the right bug tracking tools and software for your needs can be tough with so many to choose from. To make your decision easier, here are some of the best bug trackers for development. Keep in mind that many offer free trials, so it may be in your best interest to give a few a try before making a financial investment.
Jira for Bug Tracking
Jira is famous for its project management features geared towards fans of the agile method.
It also works wonders for bug and issue tracking.
Software development teams can use Jira to instantly capture, assign, and prioritize bugs with ease. Thanks to Jira’s robust workflow engine, you can get a clear view of an issue’s status. And to save time via automation, you can receive notifications as an issue progresses from backlog to complete.
Using Jira’s bug tracking features is as easy as:
- Identifying a bug.
- Creating an issue.
- Including all necessary details like a description, screenshots, version, severity level, etc.
From there, you can create a custom workflow for each issue and prioritize them based on importance, team availability, and urgency. Then, assign the bugs, so those issues get taken care of while boosting your team’s efficiency.
Jira has a free plan for up to 10 users. Other options include:
- Standard – $7.50 per month per user
- Premium – $14.50 per month per user
- Enterprise – Contact the sales team for pricing
If your team builds websites for a living, BugHerd may be your best bet as a bug tracker. Whenever something needs to be tweaked, BugHerd will let your team know to fix it. Whether you have typos on a page or your site’s mobile version seems off, you can fix it all with BugHerd.
One of BugHerd’s best features is that it lets you solicit feedback from an unlimited number of people, even if they are not members of your team. With such extensive collaboration, the chances of you releasing an error-filled site to a client are significantly reduced.
Coding knowledge is not necessary to give feedback either. If a team member or guest has a comment, they can simply click on the screen and type in their suggestion. For example, if a page is loading slowly, a guest can easily denote that. Or, if an image is broken, they can click on it, add their comment, and share it with the team so it gets fixed before launch.
When a bug or issue comment is added, BugHerd takes a screenshot automatically to log the task. This helps the entire team see the issue so they can comment on it.
Will BugHerd be of help to software development teams? Probably not. But if you develop websites, it is an intuitive bug tracking solution that can improve the quality of your work.
You can try BugHerd free for 14 days. After that, you can choose from the following paid plans:
- Standard – $39 per month
- Premium – $129 per month
- Deluxe -$229 per month
There is also a Custom plan. You will need to contact BugHerd for its pricing.
Backlog Bug Tracker
Development is tough enough on its own, so you do not need your bug tracking software to make it any more complex. That is why Backlog is such a solid pick as a bug tracker, as it has a minimal learning curve and can be easily picked up by beginners.
While many use Backlog for project management, it has a host of bells and whistles for bug tracking. Whenever an issue arises, your team can begin tackling it and collaborating, thanks to notifications and comments. And to save time and provide transparency, devs can work on bugs in Backlog, which leaves plenty of evidence via pull requests.
Other Backlog features worth mentioning include code comparison and version tracking. Dev teams can use both to view previous changes and change code on the fly. Add integrations with apps like Jira to import stored data, iCal Sync to meet deadlines, and Slack for notifications and collaboration, and it is easy to see why so many development teams pick Backlog as their bug tracker of choice.
You can give Backlog a no-cost test drive for a single project. To access most of its bug tracking and other features, you will have to pay $35 a month for the Starter plan or $100 or $175 for the Standard or Premium plans, respectively. There is also an Enterprise option.
Airbrake Bug Tracking Software
Big names like Cisco and Netflix use Airbrake to track bugs, and its claim to fame is automation. You can rely on Airbrake to monitor bugs and errors for you, and it can do it across various programming languages, including Python, Java, Magento, and Rails.
While you may want Airbrake to keep an eye on your software or app’s code, it will also check performance to ensure everything is up to speed and you can provide a solid user experience.
Other Airbrake features worth mentioning include 24/7 monitoring and alerts, error searches and path reports, an Apdex Score tool to monitor user experience, duplicate bug detection, and more.
Airbrake offers several paid tiers for error monitoring, which start at $19 per month and go up to $799 per month. Regardless of which tier you pick, you can enjoy all of Airbrake’s features. There is a free 30-day trial, so take advantage of it to see if Airbrake fits your bug tracking needs.
Bugzilla for Bug Tracking
If you seek the flexibility of open-source software for your team, Bugzilla may be right up your alley as a bug tracker. Mozilla originally designed it for their bug tracking needs, but Bugzilla is now available for others to use.
Although Bugzilla is free, do not let that affordability fool you into thinking it lacks the features or capabilities of other bug trackers. With it, you can make use of time tracking, custom workflows, commenting, attachments, user assignments, custom database fields, advanced search, scheduled email reports, and more.
Beyond those features, Bugzilla has another big benefit worth mentioning: It is highly customizable. You can boost Bugzilla’s functionality via several extensions. Whether you want to add password aging policies or a bot that announces bug changes, you can do so with this open-source selection.
Where does Bugzilla fall short? It has a bit of a learning curve which could turn some project managers off, and it has an appearance that is not exactly easy on the eyes. But if you can get past those shortcomings, Bugzilla could be the bug tracker your team needs. Additionally, Bugzilla’s last update was in 2019 and some think the tool may be dying a slow death.
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