Jeff Kusnitz

3 articles

Natural vs. Direct Dialog and How VoiceXML Enables Both

This article is the third article in a three-part series that provides an introduction to VoiceXML, as well as SRGS, SSML, and SISR for...

Exploring the Distributed Web-Based Application Model and Advanced Features of VoiceXML

This article is the second in a three-part series that provides an introduction to VoiceXML, as well as SRGS, SSML, and SISR for building...

Building VoiceXML Dialogs

Introduction Until fairly recently, the web has primarily delivered information and services using visual interfaces, on computers equipped with displays, keyboards, and pointing devices. ...

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