Designing an Interactive Voice Response System Using VoiceXML and CCXML
Design an IVR (Interactive Voice Response) system to access your business service using VoiceXML and CCXML (Call Control Markup Language).
Design an IVR (Interactive Voice Response) system to access your business service using VoiceXML and CCXML (Call Control Markup Language).
Help Developer.com choose the best of the best for the upcoming year.
Compare the economic and technical differences among voice authenticated applications and those using traditional or other biometric methods of authentication.
Extension Methods permit programmers to add behavior to a class without creating a wrapper. Here, you will learn how to implement Extension Methods in Visual Basic and .NET.
Learn how to use the decision-tree analysis (with real options) to facilitate the buy or make decision of a proposed Voice over Internet Protocol (VoIP) project.
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By Richard Newcombe - Adding voice commands to your application is not as difficult as many may think.
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Successful technology relies on standardsbut the world contains dozens of standards organizations. Which ones most influence the development of packet-based telephony? What backgrounds and influences do they bring to their work?
Wanting to use interactive voice responses with your users? Start by learning about telephony concepts and about the telephony functionality within Microsoft's Speech Server and Speech Application SDK.
In the first of a two-part series on building interactive voice responsive (IVR) systems using both MSS and SASDK (Microsoft Speech Application Software Development Kit) you will focus on grammar and prompts design when building a speech application.
Here is your chance to help us determine which products should be called Developer.com Product of the Year 2005 in their respective category.
Survey natural vs. direct dialogue and how VoiceXML enables both by allowing input grammars to be specified at the form level, not just at the field level.
Discover what WiMAX (Worldwide Interoperability for Microwave Access) is and what it can do for you.
Discover how VoiceXML takes advantage of the distributed web-based application model as well as advanced features including: local validation and processing, audio playback and recording, support for context-specific and tapered help, and support for reusable sub dialogs.
Find out which solution best fits your design and implementation plans.
Discover how to build conversational applications with menus and form elements using VoiceXML.
Currently, there are several speech-enabling enterprise products with either VoiceXML or SALT open industry standards in the marketplace. The Microsoft Speech Server (MSS) 2004 and IBM WebSphere Voice Server V2.4 are leading providers in this field. Decide which is best for you.
Learn how the MS Speech application works and how to implement CTI of Intel CPS, Genesys, and Cisco ICM using Microsoft Speech Server on a CRM/contact center application environment.
Examine two Longhorn technologies, recognizers in speech applications and the tile element in Windows GUI applications, that Microsoft provides to improve user experience.